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Renting a Car
Renting a car can be confusing and expensive if you don't understand industry terms and how fees are calculated. If you have a poor driving record, renting a car may be next to impossible. The Federal Trade Commission (FTC) prepared this brochure to outline some points to consider and questions to ask when you reserve a rental car.
Choosing a Rental Car Company
Before you reserve a car, think about the size you want or need and how much you're willing to spend. This will help you avoid making a hasty or expensive decision that you may regret later. At the same time, be aware that vehicle classification systems vary. The terms "compact," "mid-size," and "luxury" sometimes differ among companies.
Call several rental car companies for price estimates, or check rates through your travel agent. Ask about specials geared to the length of time you need the vehicle. Many companies offer weekly or weekend deals. If your plans are flexible, you may be able to save money by renting a car when price breaks are available. But be sure to ask about restrictions on special offers, including blackout dates when an advertised price may not be available.
Ask if the rental car company checks the driving records of potential customers. Many companies now check driving records when customers arrive at the counter. Some reject customers whose driving records don't meet company standards. Even if you have a confirmed reservation, you may be disqualified from renting a car for moving violations within the last few years; seat belt law violations; accidents, regardless of fault; convictions for Driving While Intoxicated (DWI), Driving Under the Influence (DUI), reckless driving, or leaving the scene of an accident; or driving with an invalid, suspended or revoked license. Ask your travel agent or the rental car company in advance whether your driving record will be checked.
Ask if there may be charges that could increase an advertised base rate, such as Collision Damage Waiver (CDW) fees (in states that allow them); a deposit or refundable charge; airport surcharges and drop-off fees; fuel charges; mileage fees; taxes; additional-driver fees; underage-driver fees; out-of-state charges; and equipment-rental fees (for items such as ski racks and car seats). These charges are defined below.
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