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TROUBLESHOOTING
Car trouble doesn't always mean major repairs. Here are some common causes of trouble and techniques to help you and your technician find and fix problems:
Alternator - Loose wiring can make your alternator appear defective. Your technician should check for loose connections and perform an output test before replacing the alternator.
Battery - Corroded or loose battery terminals can make the battery appear dead or defective. Your technician should clean the terminals and test battery function before replacing the battery.
Starter - What appears to be a defective starter actually may be a dead battery or poor connection. Ask your technician to check all connections and test the battery before repairing the starter.
Muffler - a loud rumbling noise under your vehicle indicates a need for a new muffler or exhaust pipe.
Tune-up - The old-fashioned "tune-up" may not be relevant to your vehicle. Fewer parts, other than belts, spark plugs, hoses and filters, need to be replaced on newer vehicles. Follow the recommendations in your owner's manual.
For More Information Contact:
Federal Trade Commission: Consumer Response Center, Washington DC 20580, 202-326-2222, TDD:1-866-653-4261
The main office of your local American Automobile Association (AAA) motor club, listed under AAA in the telephone directory
Your state Attorney General Office of Consumer Protection. Many Attorneys General have toll-free consumer hotlines. Check with your local directory assistance.
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