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You Don’t have to be a Pro to Talk ‘Car Talk’
Old-fashioned communication vital to repair process.
(ARA) - As we head into the busy summer driving season, many motorists will be taking their vehicles in for routine maintenance and repairs. According to the experts at the non-profit National Institute for Automotive Service Excellence, good communication between shop and customer can make a big difference in getting satisfactory auto service. While today’s automotive techs need to understand thousands of pages of technical text, the burden on motorists is much lighter.
Here’s a quick road map from ASE of what you need to know and what you need to communicate in order to make the repair process go smoothly:
Do your homework before taking your vehicle in for repairs or service.
Read the owner’s manual to learn about the vehicle’s systems and components.
Follow the recommended service schedules.
Keep a log of all repairs and service.
Because you drive your vehicle it every day, you know how it feels and sounds when everything is right. So don’t ignore its warning signals. Use all of your senses to inspect your car frequently. Check for:
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erase, fix, or repair bad credit.
